Warranty Information
We stand behind our work with clear warranty cover on eligible repairs, parts, and workmanship.
Repair cover you can rely on
Exactly what is included, what is not, and how to make a claim if something is not right after a repair.
30 Day Warranty
Eligible repairs are covered for 30 days from completion.
Parts & Labour
Both replacement components and workmanship are covered where the claim is valid.
Fast Service
Warranty issues are assessed quickly and resolved as fast as possible once approved.
What's Covered
What's Not Covered
How to claim warranty support
A simple three-step process with quick assessment and no unnecessary back-and-forth.
Contact Us
Call +44 (0191) 580 6499 or visit the shop with your device and original repair confirmation if you have it.
Assessment
We inspect the issue and confirm whether the fault falls under the repair warranty.
Free Repair
If it is covered, we put it right at no extra charge. Most warranty claims are turned around quickly once assessed.
Important Notes
- Keep your original receipt or booking confirmation where possible.
- Warranty starts from the date the repair is completed.
- Opening the device or attempting self-repair voids the warranty.
- Each claim is inspected individually before approval.
- For the fastest service, bring the device to our Newcastle workshop.
Questions?
Need help with a warranty claim?
Our team can explain what is covered, check your previous repair, and advise the fastest next step.
Fast Local Booking
Need help fast?
Book a repair in minutes with Newcastle walk-in support, surrounding-area coverage, and UK-wide mail-in options.
Same-day service on most common repairs